Important Notice
(Final & Binding Agreement)
Welcome to Water Brothers (“Company”, “we”, “our”, “us”).
By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Cookies Policy, and Refund & Return Policy.
If you do not agree to any part of these Terms, you must not use this website or our services.
1 Nature of Business
Water Brothers deals in water purification products including water purifiers, RO systems, filters, cartridges, membranes, and related accessories.
Important: These products are hygiene-sensitive and require proper handling, installation, and usage.
2 Eligibility
- You must be 18 years or older to use this website or place an order.
- By using this website, you confirm that you are legally competent to enter into a binding contract under Indian law.
3 Website Usage
You agree to use this website only for lawful purposes. You must not:
- Attempt to breach website security
- Upload malicious code or harmful content
- Misuse website content or systems
- Interfere with website performance
Violation may lead to termination of access and legal action.
4 Product Information & Accuracy
- All product descriptions, specifications, images, and content are provided for general information purposes.
- Product images are illustrative only; actual product may differ slightly in appearance or packaging.
- Water Brothers does not guarantee that all information is error-free and reserves the right to correct errors at any time.
5 Pricing & Taxes
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Prices are subject to change without prior notice.
- Applicable taxes, shipping, or service charges may be added at checkout.
6 Payments
- Payments are processed through secure third-party payment gateways.
- Water Brothers does not store card details, CVV, UPI PINs, or net-banking credentials.
- Any payment failure or delay caused by the payment gateway is not our responsibility.
7 Order Acceptance & Cancellation
Order placement does not guarantee order acceptance. Water Brothers reserves the right to cancel any order due to:
- Stock unavailability
- Pricing or technical errors
- Incomplete customer details
- Suspected fraudulent activity
In such cases, further action will be taken as per applicable policies.
8 Shipping & Delivery
- Delivery timelines provided are estimated only.
- Delays due to courier partners, weather conditions, strikes, government restrictions, or force majeure events are not under our control.
- Customers are responsible for providing accurate delivery details.
9 Installation Disclaimer
Important: Installation must be carried out only by an authorized or qualified technician.
Water Brothers shall not be responsible for damage caused due to:
- Unauthorized installation
- Incorrect plumbing or electrical connections
- Improper handling or setup
10 Product Usage & Responsibility
- Products must be used strictly according to provided instructions.
- Any misuse, modification, negligence, or use for unintended purposes will void warranty and liability.
- Consumable products are hygiene-sensitive by nature.
11 Warranty
Warranty, if applicable, is limited strictly to manufacturing defects only.
Warranty does not cover:
- Normal wear and tear
- Consumables (filters, cartridges, membranes)
- Damage due to misuse or improper installation
- External factors such as voltage fluctuation or water quality issues
Warranty terms may vary product-to-product.
12 Returns & Refunds
All returns, replacements, or refunds are governed strictly by our Refund & Return Policy, available separately on our website.
This policy forms an integral part of these Terms & Conditions.
13 Intellectual Property
All website content including text, images, logos, graphics, designs, and branding elements are the exclusive property of Water Brothers.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
14 Third-Party Services & Links
Our website may contain links to third-party websites or services.
Water Brothers is not responsible for the content, policies, or practices of such third parties.
15 Limitation of Liability
To the maximum extent permitted by law, Water Brothers shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss arising from improper use or installation
- Website downtime or technical issues
Total liability, if any, shall not exceed the amount paid by the customer for the product.
16 Indemnification
You agree to indemnify and hold harmless Water Brothers from any claims, losses, damages, liabilities, or expenses arising out of:
- Misuse of products
- Violation of these Terms
- Unauthorized installation or handling
17 Force Majeure
Water Brothers shall not be liable for failure or delay caused by events beyond reasonable control, including natural disasters, strikes, government actions, pandemics, or technical failures.
18 Governing Law & Jurisdiction
- These Terms & Conditions shall be governed by the laws of India.
- All disputes shall be subject to the exclusive jurisdiction of Indian courts.
19 Contact Information
For any queries related to these Terms & Conditions, contact us at: